Hotel/Tourism Career Categories
by Area of Interest

Accounting
Administration
Banquets
Bar/Beverage
Concierge/Business Center
Engineering/Maintenance
Front Office/Reservations
Housekeeping
Human Resources
Sales & Marketing
Security
Transportation
Warehouse/Purchasing
Other

Foodservice Career Categories
by Area of Interest

Accounting
Back of House
Bar/Beverage
Catering
Chef/Cook
Front of House
Human Resources
Restaurant Management
Sales & Marketing
Transportation
Warehouse/Purchasing
Other

 

Accounting

Night Auditor - posted 6/10/10

Location: Crowne Plaza Tulsa

Description: This challenging position has overall responsibility for balancing all hotel income and expenses for 24 hour hotel operating period. Key responsibilities for the role include: Balance and audit for accuracy room revenue, food and beverage revenue, cashiers reports, and guest and house accounts and telephone revenue; assisting the preparation of all reports relevant to daily revenues. Balance and audit for accuracy. Transmit credit card batches. Complete and transmit daily management and accounting reports and supporting documents. Act as a hotel system liaison during night hours. Perform all Guest Service Representative functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of message. May assist with other duties as assigned.
Contact Name: Sara Torres
Candidates Should Reply By: Email sara.torres@crowneplazatulsa.com



Administration

Lodge and Food Service Manager - posted 08/17/10
Location: Roman Nose Lodge, Watonga, OK

Description: Lodge and Food Service Manager l – (3060) Unclassified LOCATION: Roman Nose Lodge – Watonga, OK SALARY: $39,144.00 Annually plus benefits, including housing OPEN DATE: August 10, 2010 CLOSE DATE: August 24, 2010 EDUCATION AND EXPERIENCE: High school diploma or GED and (4) years of progressively responsible full-time paid employment in the operation of a hotel, motel, restaurant, or comparable department, two years of which must have included responsibility for the management of a hotel, motel or restaurant: OR an equivalent combination of education and experience substituting an additional year of employment or education in an accredited college or university with major course work in the field of hotel and restaurant management, business administration or parks & recreation management, or substituting one year of experience as a department head at a hotel, motel or restaurant. Professional certification in lodging, resort and/or food service industries preferred. HOW TO APPLY: Submit a Resume and Cover Letter* during the announcement period listed above to: Human Resources Division Okla. Tourism and Recreation Dept. 120 N. Robinson Suite #600 OKC, OK 73102 Phone: 405-230-8350 Fax: 405-230-8550 * Cover Letter must include an accurate address and telephone number, as well as the title of the position for which you are applying. TO BE CONSIDERED: • Any individual may apply for an unclassified posting. • OTRD is an Equal Opportunity Employer • Resume must be postmarked by the closing date on job announcement LODGE & FOOD SERVICE MANAGER I SUMMARY: Under direction of the Park Manager, plans, directs and coordinates the operation and management of lodge and cabin facilities, performs related work as required. TYPICAL FUNCTIONS: Establishes and enforces policies and procedures for a lodge food & beverage service department; observes and analyzes work in the food & beverage preparation and serving units and makes appropriate assignments for efficiency in operations. Plans, directs and coordinates the program, operation and maintenance of the lodge and kitchen. Supervises and directs department heads in the performance of various operational and maintenance functions. Supervises and coordinates the activities of the various departments relative to fiscal, personnel, inventory, maintenance and other operations. Evaluates management and maintenance costs in order to obtain maximum efficiency and economy of operation. Develops contacts with various organizations and solicits conventions, meetings, conferences, parties, banquets, etc. Supervises preparation of annual, monthly and other special reports; prepares correspondence. Performs related work as required and assigned. KNOWLEDGE SKILLS and ABILITIES: Knowledge of hotel, motel or restaurant operations; budgets and management principles. Skill in providing excellent customer service. Ability to supervise subordinate staff. MINIMUM REQUIREMENTS: High school diploma or GED and (4) years of progressively responsible full-time paid employment in the operation of a hotel, motel, restaurant, or comparable department, two years of which must have included responsibility for the management of a hotel, motel or restaurant: OR an equivalent combination of education and experience substituting an additional year of employment or education in an accredited college or university with major course work in the field of hotel and restaurant management, business administration or parks & recreation management, or substituting one year of experience as a department head at a hotel, motel or restaurant. Professional certification in lodging, resort and/or food service industries preferred. SPECIAL REQUIREMENTS: In order to operate state-owned vehicles in the performance of regularly assigned duties; successful applicant must possess a valid Oklahoma driver’s license at the time of appointment. Salary Range - $39,144.00 Annually plus generous benefits, including housing
Contact Name: Scott Lange
Candidates Should Reply By: Fax 405-230-8550, Email scott.lange@oklatourism.gov

 
Back of House

Kitchen Manager - posted 5/22/10
Location:  Cookson Smokehouse Restaurant, Cookson

Description:
Manage kitchen responsibilies including: head chef, preparation of meats and foods, ordering, staffing and conducting training. Experience required. Salary: $10.00/hour
Contact Name: Janet Richardson
Candidates Should Reply By: Phone (918) 640-6637


Banquets

Banquet Server (on call) - posted 6/10/10
Location: Crowne Plaza Tulsa

Description: Candidate must have food service experience with general knowledge of banquet operations. Serve guests in a promt and courteous manner. Perform pre- and post-shift side work; set -up and break down of function space, clear tables, and other duties as assigned. A required high school diploma or its equivalent and 1-2 years of related experience are preferable. May be required to work nights. weekends, and/or holidays. Food Handlers Permit and Liquor License Required
Contact Name: Sara Torres
Candidates Should Reply By: Email
sara.torres@crowneplazatulsa.com

Bar/Beverage
 

Catering



Chef/Cook

Restaurant Chef - posted 6/10/10
Location:  Skirvin Hilton Hotel, Oklahoma City

Description:
This position reports to the Executive Chef and will hire, train, supervise and actively participate in all the food production areas of the kitchen, but with particular emphasis on the management of the restaurant kitchen, in order to maintain the Skirvin Hilton's high standards of quality. Salary Range: DOE
Contact Name: Jeanene Butler
Candidates Should Reply By: Email jeanenebutler@skirvinhilton.com



Concierge/Business Center


Engineering/Maintenance

Maintenance Coordinator - posted 08/17/10
Location: Roman Nose Lodge, Watonga, OK

Description: Maintenance Coordinator – (6535) Unclassified LOCATION: Roman Nose Lodge – Watonga, OK SALARY: $24,816.00 Annually plus benefits OPEN DATE: August 10, 2010 CLOSE DATE: August 24, 2010 EDUCATION AND EXPERIENCE: Two (2) years of experience in one or more of the building trades; OR and equivalent combination of education/training and experience in the building trades. HOW TO APPLY: Submit a Resume and Cover Letter* during the announcement period listed above to: Human Resources Division Okla. Tourism and Recreation Department 120 N. Robinson, Suite #600 OKC, OK 73102 Phone : 405-230-8350 Fax: 405-230-8550 * Cover Letter must include an accurate address and telephone number, as well as the title of the position for which you are applying. TO BE CONSIDERED: • Any individual may apply for an unclassified posting. • OTRD is an Equal Opportunity Employer • Resume must be postmarked by the closing date on job announcement OKLAHOMA TOURISM and RECREATION DEPARTMENT JOB DESCRIPTOR MAINTENANCE COORDINATOR SUMMARY: Under the supervision of the Lodge & Food Service Manager performs semiskilled and skilled tasks in one or more of the building trades. Incumbents perform semiskilled and skilled tasks involving the general maintenance and upkeep of lodge and food service facilities on state-owned property including buildings, plumbing, heating, electrical and other systems and equipment or machinery; may assist skilled craft workers such as carpenters, electricians, painters and other technicians in completing assigned tasks. Incumbents may also provide functional supervision to laborers, inmates or students assigned as helpers. TYPICAL FUNCTIONS: Erects, maintains and repairs various types of buildings, sheds, scaffolds, forms, frames, fences and other structures; alters, repairs and maintains doors, floors, partitions; stairways, windows, screens and miscellaneous wooden fixtures; fits and glazes glass in windows and doors; maintains and repairs various types of roofs. Installs, maintains and repairs valves, faucets, traps, sinks, wash bowls, water, sewage, gas, air and steams lines, bends, cuts, reams and threads pipe using stocks and dies, power threaders and power saws; cleans and maintains various hand and power tools; installs, maintains and repairs wiring, power appliances, light fixtures, receptacles and switches; replaces light bulbs; utilizes standard and specialized electrical test apparatus such as voltammeters, ammeters and ohmmeters. Constructs and maintains concrete and other foundations for buildings, machinery and equipment; mixes mortar and lays common brick, face brick, cinder block, concrete block and stone; constructs forms and mixes and finishes concrete. Prepares new and old surfaces for finishing by use of sandpaper, burners, scrapers, brushers and sanding machines; putties, plasters, caulks or otherwise fills and repairs cracks and holes; applies finish by brush roller or spray gun. Operates trucks and other motorized vehicles in performance of assigned duties; performs minor maintenance on motorized vehicles. Contacts service providers to coordinate projects. Cleans and maintains tools, equipment and facility. Supervises laborers, inmates and/or student helpers. Performs related work as assigned. KNOWLEDGE, SKILLS and ABILITIES: Knowledge of the tools, equipment, materials and methods utilized in the building trades; and of the hazards and safety precautions of the building trades. Skill in following oral and written instructions and in performing building maintenance and repair. MINIMUM REQUIREMENTS: Two (2) years of experience in one or more of the building trades; OR and equivalent combination of education/training and experience in the building trades. SPECIAL REQUIREMENTS: In order to operate state-owned vehicles in the performance of regularly assigned duties; successful applicant must possess a valid Oklahoma driver’s license at the time of appointment. Salary Range: $24,800 + generous benefits package
Contact Name: Scott Lange
Candidates Should Reply By: Fax 405-230-8550, Email scott.lange@oklatourism.gov

Front of House

Front Desk Associate - posted 5/17/10
Location: WinStar World Casino Hotel, Thackerville

De
scription: WinStar World Casino Hotel - Winston Hospitality FUNCTION: Greets and assists with guest arrivals and departures by handling guest check-ins and check-outs while providing prompt and courteous service, including receiving telephone calls, guest requests, guest reservations, fax and ensuring complete guest satisfaction. RESPONSIBILITIES: • Ensures complete guest satisfaction. • Check-in and check-out of the guest. • Complete guest registration process. • Must be familiar with computer systems for guest reservation information. • Must verify and imprint guest credit cards for authorization. • Must be well versed in cash handling and accurately balance house bank. • Assigns guests rooms based on preferences and availability. • Drives the Revenue Management process. • Handling guest concerns in a tactful manner and achieving resolution. • Answers questions in regards to the hotels facilities and services. • Answering telephones and booking reservations. • Answering Guest inquiries i.e. directions. • Recommending local area restaurants, points of interest, or needs for transportation. • Handling guest needs. • Maintaining cleanliness of front desk, lobby and back office. • Following up with Guest check-ins, complaints, and other requests. • Interacting with other departments and employees to ensure a good working relationship or for guest needs. • Understands all Emergency procedures for incidents, accidents, fire, safety, or criminal activity. • Participates on the hotel Safety Committee. • Ensures that Quality Standards and Service are maintained for Property, Product, and People. • Must be able to work all shifts or varying schedules to support business needs. • Ensures Security for the hotel’s customers, employees, and property assets. • Supports established policies and procedures for WinStar World Hotel and the hotel’s brand. PHYSICAL, MENTAL & ENVIRONMENTAL DEMANDS: • Physically mobile with reasonable accommodations. • Must be able to lift and carry upwards to 25 pounds. • Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area. • Manual dexterity and coordination to operate office equipment, including 10 key adding machines, personal computers, fax machines, and photo copiers. • Read, write, speak, and understand English. • Operate in mentally and physically stressful situations. • Respond to visual and aural cues • Work in cold & hot temperatures • Possibly be exposed to second hand smoke. Salary: $10.00/hour
Contact Name: Janet Nichols
Candidates Should Reply By: Fax 580-276-3110, Email jnichols@winstonhospitality.com, Phone 580-276-1311

Server - posted 5/17/10
Location: WinStar World Casino Hotel, Thackerville

Description: WinStar World Casino Hotel - Winston Hospitality FUNCTION: Responsible for set-up of dining room and serve food and or beverages in a friendly, courteous and professional manner according to established standards set by the hotel. RESPONSIBILITIES: • Ensures complete guest satisfaction. • Responsible for setting up of diningt rooms as instructed by and Food & Beverage Manager. • Responsible for greeting guests and respond to requests in a friendly and courteous manner. • Responsible for serving food and or beverages in the order and to the expectation of the Manger to ensure consistency throughout the guests dining experience. Promptly bus dishes as guests complete each course and meal at the end of the meal or function. • Responsible for replenishing beverages as necessary, and check with guests for overall satisfaction. • Responsible once the restaurant is closed, to reset dining room according to Manager’s specifications to ensure the readiness of the room for the following day. • Responsible for performing all assigned side-work to include replenishing condiments and restocking shelves with supplies. • Responsible for performing general cleaning tasks using standard hotel cleaning products as assigned to adhere to health and sanitation standards. • Responsible for abiding by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests. • Ensures that Quality Standards and Service are maintained for Property, Product, and People. • Must be able to work all shifts. • Ensures Security for the hotel’s customers, employees, and property assets. • Enforces established policies and procedures for WinStar World Hotel and the hotel’s brand. TECHNICAL EXPERIENCE: • Must have comprehensive knowledge of food and beverage preparations, service standards, guest relations and etiquette. • Knowledge of the appropriate table settings and service ware. • Must have the ability to remember, recite a variety of menu items. • Knowledge of all applicable federal, state and local health and safety regulations. • Comprehensive knowledge of the English language in order to read event orders and effectively communicate with guests and employees. • Must have good basic mathematical skills. • Must have ability to lift 30 pounds. PHYSICAL, MENTAL & ENVIRONMENTAL DEMANDS: • Physically mobile with reasonable accommodations. • Must be able to lift and carry upwards to 25 pounds. • Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area. • Manual dexterity and coordination to perform all job duties including lifting of trays, etc. • Read, write, speak, and understand English. • Operate in mentally and physically stressful situations. • Respond to visual and aural cues. • Work in cold & hot temperatures. • Possibly be exposed to second hand smoke. Salary: $6.00/hour + tips

Contact Name: Janet Nichols
Candidates Should Reply By: Fax 580-276-3110, Email jnichols@winstonhospitality.com, Phone 580-276-1311

Server Assistant - posted 5/17/10
Location: WinStar World Casino Hotel, Thackerville

Description: WinStar World Casino Hotel - Winston Hospitality FUNCTION: Responsible for assisting all dining room wait staff in the set-up of guest tables, the clearing of guest tables, basic service support including the pouring of water, service of breads, and the resetting of tables. Bus Person will also be responsible for replenishing condiments such as salt, pepper, and other items, including the polishing of glass, silverware, vacuuming, and general cleaning for the next shift or day. Bus Person may also be requested to assist in Room Service department for the pick-up of guest trays and tables. RESPONSIBILITIES: • Ensures complete guest satisfaction. • Responsible for the table set-up within dining room work stations ensuring that all dining room tables are being set according to established standards and company guidelines. • Responsible for providing the dining guest with exceptional, attentive service. • Must provide exceptional attention to detail and follow-up on the needs of the guest. • Responsible for clearing and busing tables. • Responsible for supporting other Team Members during periods of peak business. • Responsible for the set-up and preparation work for the next dinner shift. • May be responsible for the set up of room service trays and tables in preparation of incoming orders. • Must be able to carry trays up to 30 pounds or push wheeled carts to deliver room service orders to guests in a friendly and courteous manner to ensure guest satisfaction. • May be responsible for follow-up and tracking guestroom trays and tables, and coordinating pick-ups. • May be requested to assist in preparing complimentary fruit baskets and platters according to the chef’s specifications and standards, including delivery and set-up for guest. • May be expected to perform room service side work to include replenishing condiments, tray and table set-up and general restocking. • Practices the WinStar World Hotel Culture and ensures all cultural expectations are implemented and regularly practiced throughout the hotel. • Supports hotel’s training needs and efforts. • Must abide by all State, Federal and Corporate liquor regulations pertaining to Serving Alcohol with Care to minors and intoxicated guests to ensure all laws are being followed. TECHNICAL EXPERIENCE: • Knowledge of appropriate table settings, service ware and menu items. • Must have the ability to read, speak and write the English language in order to communicate with guest. • Must have the ability to transport up to 30 pounds on a continuous basis. • Must have the ability to operate beverage and toaster equipment. PHYSICAL, MENTAL & ENVIRONMENTAL DEMANDS • Physically mobile with reasonable accommodations. • Must be able to lift and carry upwards to 25 pounds. • Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area. • Manual dexterity and coordination to perform all job duties including lifting of trays, etc. • Read, write, speak, and understand English. • Operate in mentally and physically stressful situations. • Respond to visual and aural cues • Work in cold & hot temperatures • Possibly be exposed to second hand smoke  Salary: $6.00/hour + tips

Contact Name: Janet Nichols
Candidates Should Reply By: Fax 580-276-3110, Email jnichols@winstonhospitality.com, Phone 580-276-1311

Front Office/Reservations

Front Desk Supervisor - posted 08/17/10
Location: Winston Hospitality, Thackerville

Description: JOB DESCRIPTION JOB TITLE: Front Desk Supervisor DEPARTMENT: Front Office/Rooms DIRECT REPORT: Front Office Manager or Assistant Front Office Manager FUNCTION: Assists the Front Office Manager in directing and supervising the daily operational activities of the hotel’s Front Desk Operations within the established guidelines to brand standards, and to ensure total guest satisfaction. RESPONSIBILITIES: • Ensures complete guest satisfaction. • Achieves financial goals. • Drives the Revenue Management process. • Manage and motivate all front desk personnel with the daily supervision to include staffing, training, discipline, scheduling and visually monitoring performance to ensure adherence to all service and productivity standards to provide guest satisfaction. • Checks and controls room reservations, front office systems, supplies inventory, scheduling, forecasting and department budget to maximize revenue. Assists in compiling and preparing financial reports; including rate and availability calendar. • Communicate with guests and employees both verbally and in writing to answer questions and provide clear direction in advising and instructing staff in details of work. Organize, conduct and/or attend meetings to obtain and disseminate pertinent information. • Performs front desk supervisory duties such as guest check-in, check-out, cash handling, balance and assign house bank, accept and record vouchers, traveler checks, and other forms of payment. • Monitor lobby traffic and make staffing adjustments. • Implement and monitor all corporate marketing initiatives. • Organize and conduct pre-shift and departmental meetings to disseminate pertinent daily information. Attend other hotel meetings as deemed necessary. • Investigates guest complaints. • Participates and/or steers the hotel Safety Committee. • Ensures that Quality Standards and Services are maintained for Property, Product, and People. • Provide assistance and instruction to other front desk staff. • Manages Guest Service Relations, Training, and Guest Response processes. • Communicates daily with other management, department heads and employees to ensure proper operating procedures are in compliance. • Assist in Sales calls as part of the hotel sales effort. • Must be able to work all shifts. • Ensures Security for the hotel’s customers, employees, and property assets. • Remains current on business trends and local activities, including the competitive market. • Enforces established policies and procedures for Winston Hospitality and the hotel’s brand. • May be required to work a varying schedule. • Assists in check-in / check-out of guests or any related guest service activity. • Perform room inspections which require bending, stooping, reaching overhead and moving throughout guest floors. • Perform other duties as requested. • Assists in conducting the departmental operational audits and assists in developing corrective action plans. • Practices the Winston Hospitality Culture and ensures all cultural expectations are implemented and regularly practiced throughout the hotel. • Supports hotel’s training needs and efforts. • Monitors Guest Scores to included Signature and focuses on product improvement to include the PIP and Capital process. • Responsible for performing “other duties” as assigned by management TECHNICAL EXPERIENCE: • Must have thorough knowledge of all operating departments including rooms, front office, housekeeping, engineering, accounting, sales, food and beverage for limited service hotel operations. • Must have considerable knowledge of computer systems for guest registration, reservations, reporting and etc. • Must have above average financial comprehension to understand and interpret numbers as they apply to operations in hotels. • Must have thorough supervisory skills proficient in accomplishing the task. • Must have the ability to develop subordinates to enhance advancement in the hotel and throughout the organization. • Must have the ability to effectively deal with internal and external customers, some whom will require high levels of patience, tact and diplomacy to defuse anger, and resolve conflicts. • Must be well groomed in uniform or business attire. • Must be trained in CPR Certification and/or First Aid Training preferred. Salary Range: DOE
Contact Name: Janet Nichols
Candidates Should Reply By: Fax 580-276-3110, Email jnichols@winstonhospitality.com

 

Desk Agent - posted 6/10/10
Location: Crowne Plaza Tulsa

Description: Duties include greeting guests, guest check-in/check-out process, and billing within the established guidelines. Requires a high school diploma or its equivalent and 2-4 years of related experience. Understand Opera and Holidex systems, deliver first class service to guests, communicatie positively with guests and associates and become a dependable team member by working as scheduled and exhibit a high level of integrity. Familiar with a variety of field's concepts, practices, and procedures. Able to stand for long periods. 
Contact Name: Sara Torres
Candidates Should Reply By: Email sara.torres@crowneplazatulsa.com


Housekeeping

Housekeeping - posted 08/17/10
Location: Winston Hospitality, Thackerville

Description: JOB DESCRIPTION JOB TITLE: Room Attendant DEPARTMENT: Rooms DIRECT REPORT: Executive Housekeeper or Housekeeping Manager FUNCTION: Responsible for providing clean and immaculate hotel guestrooms that meet the expectations of the guest and the established standards of the brand and company. RESPONSIBILITIES: • Ensures complete guest satisfaction. • Responsible for investigating guest complaints. • Responsible for follow-up with Guest complaints and requests. • Responsible for providing clean guestrooms. • Responsible for sweeping, scrubbing, waxing, and polishing floors within the guestrooms, and public areas of the hotel. • Responsible for vacuuming hotel guestrooms. • Responsible for emptying guestroom wastebaskets and clean ashtrays. • Responsible for washing windows, mirrors, door panels, and sills. • Responsible for replenishing guestroom amenities and supplies, i.e. tissue, soaps, shampoos etc. • Responsible for ensuring that Quality Standards and Service are maintained for Property, Product and People. • Responsible for ensuring that Quality Standards are met for brand expectations. • Responsible for developing a critical eye for detail and perfection. • Responsible for security of guestroom and its contents. • Responsible for performing “other duties” as assigned by management TECHNICAL EXPERIENCE: • Must have basic knowledge of sanitation requirements/controls and applications of relevant chemicals. • Must have knowledge of brand standards and Corporate policies applicable to housekeeping, especially those relating to safety and security of guest and hotel property. • Must have the ability to stand, walk, bend, reach and move continuously to clean rooms. Salary Range: $9/hour
Contact Name: Janet Nichols
Candidates Should Reply By: Fax 580-276-3110, Email jnichols@winstonhospitality.com


Houseman - posted 5/17/10

Location: WinStar World Casino Hotel, Thackerville

De
scription: WinStar World Casino Hotel - Winston Hospitality FUNCTION: Responsible for assuring cleanliness of guest floor corridors, foyers, stairwells, and public vending areas, assists room attendants in order to maintain WinStar World Hotel’s and the specific hotel brand standards of quality. RESPONSIBILITIES: • Ensures complete guest satisfaction. • Responsible for Stocking linen closets or housekeeping carts with amenities and supplies for room attendants, including the delivery of supplies directly to room attendants. • Responsible for emptying room attendant carts of soiled linen and trash. • Responsible for the removal of trash from lobby areas, offices, and public restrooms. • Responsible for assisting in cleaning lobby areas, offices, and public restrooms. • Responsible for cleaning and removing spots from corridor walls and doors. Polish and clean mirrors, room numbers on guest room doors, and elevator doors. • Responsible for using correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements. • Responsible for vacuuming, sweeping and mopping hallways, stairwells, vending areas and foyers. • Responsible for flipping mattresses and moving furniture as assigned by Supervisor. • Responsible for assisting with the installation of cleaned or new drapes. • Responsible for assisting with the make -up of cribs and rollaway beds, and transporting to the guest room. • Responsible for assisting room attendants with the removal of trash and linen from guest rooms during high occupancy turnover. • Responsible for assisting with carpet cleaning and relocation of furniture. • Responsible for inspecting all furniture and hotel features for damage, tears, rip s and stains and report these damages to the Supervisor. • Responsible for responding to guest questions, provide guest assistance, directions, and information as requested. • Responsible for follow-up with Guest complaints and requests. • Responsible for reporting suspicious persons or activities, hazardous conditions, etc. to the Executive Housekeeper, General Manager or Security. • Responsible for ensuring that “nothing” is stored in stairwells, under stairwells and in front of Fire Exits. • Responsible for turning over all lost and found items immediately to Supervisor. • Responsible for providing emergency instruction or guidance for guest and employee safety in fire or other emergency situations. • Responsible for other duties as assigned, such as assisting room attendants or lobby attendants when requested. • Responsible for ensuring that Quality Standards are met for brand expectations. • Responsible for developing a critical eye for detail and perfection. TECHNICAL EXPERIENCE: • Must have basic knowledge of sanitation requirements/controls and applications of relevant chemicals. • Must have knowledge of brand standards and Corporate policies applicable to housekeeping, especially those relating to safety and security of guest and hotel property. • Must have the ability to lift, stand, walk, bend, reach and move continuously to clean rooms. • Must have knowledge of stain removal and chemical cleaning agents, and operation of different types of equipment. • Must have the ability to comprehend and follow instructions from Supervisor. • Must have the ability to comprehend the English language sufficient to understand and communicate information for reasons such as safety and security; for example product safety labels and emergency instructions. • Previous janitorial experience preferred. Salary: $9.00/hour
Contact Name: Janet Nichols
Candidates Should Reply By: Fax 580-276-3110, Email jnichols@winstonhospitality.com, Phone 580-276-1311


Human Resources


Restaurant Management

Cook - posted 08/17/10
Location: Winston Hospitality, Thackerville

Description: OB DESCRIPTION JOB TITLE: COOK Department: Food and Beverage Direct Report: Restaurant Manager or F&B Director FUNCTION: Responsible for ensuring the quality preparation of all menu items through proper food handling and storage of all food items in accordance with standards. Assists with the purchase of all food items adhering to proper practices, standards, and procedures for purchasing, receiving and storage, and assists with the development of all menus, maintaining food and labor costs. RESPONSIBILITIES: • Ensures complete guest satisfaction. • Assists with achieving financial goals regarding food and labor costs. • Must have the ability to produce high quality products for the brand. • Must have exceptional food cost control abilities while producing a high level product. • Must be able to produce high quality menu products that capture the hotel’s market. • Must have creative abilities in food presentation. • Must be able to work all stations in kitchen. • Must have knowledge of kitchen operating equipment. • Must adhere to purchasing standards, practices and controls. • Must demonstrate exceptional sanitation practices. • Must have exceptional cost controls in place for food and beverage. • Must develop exceptional relationships with all hotel staff. • Keeps all refrigeration, storage, and working areas in clean, working condition in order to comply with Health Department regulations. • Ensures that all equipment in working areas is clean and in proper working condition to comply with Health Department regulations. • Ability to perform duties within extreme temperature ranges. • Must have an exceptional understanding of kitchen safety. • Participates and steers the hotel Safety Committee. • Ensures that Quality Standards and Service are maintained for Property, Product, and People. • Must be able to work all shifts. • Adheres to established policies and procedures for Winston Hospitality and the hotel’s brand. • Practices the Winston Hospitality Culture and ensures all cultural expectations are implemented and regularly practiced throughout the Culinary Department. • Responsible for performing “other duties” as assigned by management TECHNICAL EXPERIENCE: • Must have exceptionally high sanitation standards • Must complete Food Handlers Certification. Salary Range: DOE
Contact Name: Janet Nichols
Candidates Should Reply By: Fax 580-276-3110, Email jnichols@winstonhospitality.com


Sales & Marketing

Catering Sales Manager - posted 6/10/10
Location: Crowne Plaza Tulsa

Description: Minimum 2 years experience as a Sales Manager or 3 years experience in the hospitality industry. Responsible for achieving revenue and booking goals, developing new markets and increasing sales through new and repeat business. Plans, directs, and coordinates catered events for an establishment. Negotiates contracts, assists in the selection of menu items, arranges for facilities or equipment, and communicates customer needs to the appropriate personnel. Excellent written and oral communication skills, willing to work varied hours as required. Ability to problem solve, attention to detail, follow direction, policies and procedures and strong overall work ethic. 
Contact Name: Sara Torres
Candidates Should Reply By: Email sara.torres@crowneplazatulsa.com

Sales Manager - posted 6/10/10
Location: Crowne Plaza Tulsa

Description: Minimum 2 years experience as a Sales Manager or 3 years in the hospitality industry. Conduct daily sales calls and site visits. Willing to travel to tradeshows, conventions, and sales call to different regions. Aggressively pursue and achieve and exceed personal revenue goals. Conducts and enhance public awareness and community relations. Develop new business opportunities while increasing revenue from existing clients. Work closely with other departments to enusre the hotels needs are being met and exceeded. Excellent written and oral communication skills. Willing to work varied hours will be needed and or required. Well grooomed with professional apperance. Exceed Customer Expectation. Demonstration of Team Spirit and cooperation. Ability to Problem Solve, attention to detail, follow direction, policies and procedures and strong overall work ethic. 
Contact Name: Sara Torres
Candidates Should Reply By: Email sara.torres@crowneplazatulsa.com


Security



Transportation


 
Warehouse/Purchasing



Other