OH&LA will host two very informative training sessions on November 10. The sessions will focus on selecting the best candidates for your property, as well as the performance evaluation process. Both sessions will be presented by Judy King, Quality Management Services, LLC and will be held at the Renaissance Waterford Hotel, 6300 Waterford Boulevard, in Oklahoma City.
The Certification in Hotel Industry Analytics (CHIA) is the only hotel-related certification for industry professionals focused on analytics. This recognition provides evidence of a thorough knowledge of the foundational metrics, definitions, formulas, and methodologies that are used by the hotel industry.
Join OKWIL on October 6 for a seminar called "Big Girls Don't Cry: Resolving Conflict Through Effective Communication," presented by Jill M. Hudson, Esq., SPHR, Sr. Human Resources Consultant for GBS. In this interactive session, you’ll learn the following techniques for dealing with conflict and communication challenges that women in particular may face in the workplace